A: If you've saved something in Empower but it still loads the page like it was before, try holding shift while you press refresh. This clears your cache (browser memory). This often helps. It's kind of the internet equivalent of whacking the TV.
Version 3.13.13 Date: 2025-09-01 Fixed adding sub-playlist issue in playlist with quiz. Now scrolling will show in scoring tab from left to right. Updated set goal tool control. Used TLS version from Educate config in AI. #28681: Created a query to ...
The Site Setup ProcessBecause each district is a little different with different data, scales and needs, each site build is more complex than simply signing in to the software. There are four parts to consider when setting up your Empower site. They ...
In most cases it is possible for Empower to communicate with your SIS (Student Information System) so that Empower can pull user data at regular intervals. This prevents districts from needing to do double entry as student populations fluxuate. ...
Note: Stop into your Media Center to speak to the Digital Learning Coach or Technology Associate if issue is not resolved or if you are not sure about any of these troubleshooting steps. These are the typical steps to take when trying to Troubleshoot ...